Urgent opening for Service Advisory for Automobile company.
· To greet receiver and serve customer courteously with a smile
· To give customer the right advice & recommendation based on the vehicle service history
· To provide a well-calculated time of delivery & cost of repairs considering all operational factors
· To ensure that the customer VOC is translated into accurate required jobs
· To coordinate with JC for service after the customer prior approval on estimate only
· To inform customer about the additional jobs cost involved & proceed after prior approval only
· To follow up with parts manager for order parts receipt & keep the customer update about the status
· To ensure that all demanded jobs by customer are completed on time within estimated cost with best repair quality
· To assist the customer with quick billing & delivery
· To solicit customers feedback and suggestion for improvement and act upon them
· To exceed customer expectation and resolve queries
· To achieve the set business target in terms of parts selling & labour billing
· Taking repair estimation approval from customers.
· Daily interaction & conversation with customers.
· Following promise time delivery with no complaints..
Qualification: Diploma/ Degree or ITI in Automobile
Experience: 2+ years
Job Location: Kalyan
Immediate joiners required.
Job Type: Full-time
Salary: ₹14,000.00 - ₹21,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
